When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk.
The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct.
”I would highly recommend Dr Sujay Shah and his team at Ninety 2 Dental. I would like to say a personal thank you to Sujay and all ...“
”I recently had two old crowns fall apart through old age and they were non repairable. My options were to do without two molars, f...“
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”Fantastic service is an understatement! Highly professional, friendly and caring team. I've been recommended this practice through...“
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”Dr Shah and his lovely Dental Team deliver a fantastic service! I have been with 92 Dental for many years and have always been de...“
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